Registration Cancellation Policy

To ease the process of registration and visa applications, we are providing several mechanisms to help:

• Full refunds to conference admission until Sep 06, 2025 AOE and additional refund options due to Visa issues after that date. Refunds will be issued to your credit card and may take up to 10 business days to process.  To cancel a registration, please go to the Payment and Receipt section of your registration.
• Automatic visa letter generation upon registration.
• Prioritized Special Event code for Canadian Visas (included in the invitation letter).

Registrations can be neither canceled nor refunded after Sep 06, 2025 AOE, the cancellation deadline except in 

Visa information for physical or hybrid conferences

If your visa is denied before Sep 06, 2025 AOE,  you may use the standard cancellation policy detailed above to cancel and refund your registration in full.

If you applied for your visa before Sept. 6, 2025, and you are unable to attend because your visa was denied or you have not received a response we will refund your registration fees. 

After Sept. 6, 2025, your full conference registration can be refunded if the following conditions are satisfied:

• you applied for your visa by July 16, 2025 and
• you are unable to attend the conference in person because your visa was denied or you have not received a response.

To request such a refund, you must submit a request using our contact form within one week of the close of the meeting, and include documentation showing the date you applied for a visa.

Registrations are not transferrable

Registrations cannot be transferred to another person, they are linked to immigration documents, tax documents and credit card transactions.

See our registration transfer policy.